FAQs

What is your return policy?

AVP accepts returns of unworn and undamaged merchandise within 30 days of the original purchase. The cost of return shipping is $8.00 and will be deducted from your refund.

Start your return process by emailing merchteam@avp.com with your name and order number.

Once we receive your return and confirm it is in, we will refund the purchase amount minus the shipping fee to the original form of payment. Please allow up to two weeks for your return to be processed.

Where do you ship to?

$7 flat rate shipping for continental US Mainland only. For states and US territories not attached to the US Mainland, shipping will be calculated by weight. Free Shipping for orders of $75 or more only applies to the Mainland.

How do I use my member discount?

Gold and Fan AVP Members receive 15% off AVP merchandise. Discounts cannot be applied to oembers only items and cannot be used in the Pro Shop at AVP events. To use your discount:

  • Sign into your AVP membership here.
  • Head to the Merch or Perks section of your profile to access your unique discount code.
  • Copy your unique discount code and apply it to your cart at checkout.

How do I purchase members only merchandise? 

Gold and Fan AVP Members receive access to exclusive members only merchandise. To purchase member only merchandise:

  • Sign into your AVP membership here.
  • Head to the Merch or Perks section of your profile to access your unique access code.
  • Input your unique code on the Members Only product page to access and add to cart.

How long does it take to receive my order?

7-10 business days.

Who can I contact for further support?

Please email merchteam@avp.com for questions or concerns.

How do I access members only merchandise offerings/become a member?

Gold and Fan AVP Members receive access to exclusive members only merchandise and 15% off AVP merchandise. To become a member or to learn more, please visit avp.com/membership.

Discounts cannot be applied to Members-Only items and cannot be used in the Pro Shop at AVP events.